Jewelry Masters Reviews
(Rated by 12 users)
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Payment Methods
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
25
$OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.7
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Customer Service4.8
- Good Value4.4
- Shipping & Delivery4.8
- Return Policy4.5
Recent Customer Reviews (12)
William Rose
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Amber Chan
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Ulrich Duerr
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Rebecca Frodsham
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Janina Bosch
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Blanche D'Avis
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Ulrich Dresner
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Hayden Ward
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Naomi Yates
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James Cottrell
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Payment Methods
Accepted Payment Options:
Prices for items on Thejewelrymaster.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Jewelry Masters credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Jewelry Masters Pros & Cons
Pros
1
High-Quality Jewelry: Jewelry Masters offers custom diamond engagement rings, wedding rings, and other high-quality jewelry pieces using pure 14KT, 18KT gold, and 950 platinum.
2
Customization: They provide a world-class diamond setter, full-service repair shop, and expert engraver to fulfill custom order requests.
3
Professional Experience: With over 20 years of professional jewelry experience, they assure that every item is of the highest quality and guaranteed to meet customer satisfaction.
4
Customer Service: Some customers have reported positive experiences with customer service, particularly with Andrew and his team.
5
Diamond Education: The website provides crucial information about diamonds, including the basics of carat, color, clarity, and cut, which helps consumers make informed decisions.
6
Exclusive Diamond Jewelry Collection: TheJewelryMaster.com offers an exclusive collection of diamond jewelry, including engagement rings, earrings, bracelets, and more.
7
Custom Diamond Engagement Rings: The site specializes in custom diamond engagement rings, wedding rings, diamond tennis bracelets, and custom pendants.
8
Professional Service: Some customers have reported excellent quality and professional service, with personalized education and comfort during the purchase process.
CONS
1
Customer Service Issues: There have been complaints about poor customer service, including incorrect information on the website and orders being canceled without notice.
2
Quality Concerns: Some customers have reported discrepancies in the quality of the jewelry, with one customer discovering that a ring listed as 14K was actually 9K.
3
BBB Rating: Jewelry Masters is not BBB accredited, and there have been customer complaints filed with the BBB, including delivery issues and unanswered complaints.
4
Mixed Reviews: While some customers have had positive experiences, others have reported significant issues, leading to mixed reviews across different platforms.
5
Customer Service Issues: Despite positive reviews, there have been reports of poor customer service, incorrect information on the website, and canceled orders without notice.
Jewelry Masters Features and Benefits
Features
Fine Jewelry at Competitive Prices
Offers fine jewelry, focusing on engagement rings and wedding bands, at competitive prices.
30-Day Returns
Ensures customer satisfaction for all purchases.
High-Quality Jewelry
Custom diamond engagement rings, wedding rings, and other pieces using pure 14KT, 18KT gold, and 950 platinum.
Customization
World-class diamond setter, full-service repair shop, and expert engraver for custom orders.
Professional Experience
Over 20 years assuring highest quality and customer satisfaction.
Positive Customer Service
Positive experiences reported with staff like Andrew and his team.
Diamond Education
Provides information on carat, color, clarity, and cut to help make informed decisions.
Exclusive Diamond Jewelry Collection
Includes engagement rings, earrings, bracelets, and more.
Custom Diamond Engagement Rings
Specializes in custom rings, wedding rings, diamond tennis bracelets, and pendants.
Professional Service
Excellent quality, personalized education, and comfort during purchase.